It’s how you say it

In his books, Nonverbal Communication and Silent Messages, Albert Mehrabian shares the findings of a study he conducted years ago that as little as 7 percent of people’s impact in the communications of feelings and attitudes was in the words they said; the other 93 percent was in their body language: 55 percent in facial expression and 38 percent in how they said it.

This is your presence and energy speaking. Your tone of voice, posture, how you’re taking care of yourself and your thoughts, your attitude and beliefs, physical and emotional intentions. The energy you bring into the room and how alive is your presence is also contagious. It all shows up.